How to Order


How to Order

Sue-Ella Signatures prides its self on unique and more one off jewellery, whether to remember and honour the life of a loved one lost or a special keepsake piece for a friend or special occasion. My specialty is Fingerprint, hand and footprint jewellery and locket personalization using images that you email me and I place into a locket. These lockets can have ashes or hair safely sealed inside.
Most of my jewellery options can be made to hold ashes or hair 

As so much of my jewellery is a one off and every life is different most of my orders come via email consultation or discussions over the phone if you are in Australia I am happy to talk you through.

I do not have cataloques as such as we work together on ideas and concepts you may have. I can email you links to my locket suppliers prior to personalizing a locket for you to get an idea of size and style for your taste

So to order is simple just email me what you would like and we go from there.

Email: sue@sueellasignatures.com.au

Once a piece is settled on I email you an invoice for payment to my account or Pay Pal then I can start to make and personalize your very special jewellery for you

Please feel free to explore my blog so many of your questions will be answered there and I can direct you to posts if you can not find the answers 

Most popular posts are below so please click on these to find out more 





FAQ&A

 NB: engraving on any jewellery is no longer available all jewellery is solid sterling silver or solid gold or stainless steel and can be engraved by others if you wish. I am just unable to offer this anymore
Don't forget it is not always about memorials with my jewellery I love nothing more than to make something really special for any occasion so just email me your request and if I can not help I may able to find someone that can.
Love and Light 



Personalized gift certificates available





Personalized Gift certificates Available 


So often at a time of loss, a friend or family member may have no idea what to say or do or how to help. I so often communicate with "Best Friends" to help find that perfect piece of jewellery to ofter comfort and let someone know they are loved

If you are unsure of what someone would like but you want them to know how much you care I do offer personalized gift certificates. Each of these are written to the person that is to receive it . Some people choose to say they are offering a give of an Angel wing, Angel ball or Story Bracelet as below or it can just be a gift of jewellery from you to them. I can place a "Value in Dollars" in the certificate for you but I think at times of grief often it is difficult for people to want to think there is a value to a loved ones life on earth that has sadly ended. For this reason I often keep the value of the certificate hidden from the person that receives it. This is kept private between me and the person that purchases it. All I do is lead the person to a piece of jewellery in the price range I have and do what I can to make something special fit that price. If things work out that it is a lot more or less than the gift them we work together to work all the details out. The most important thing is that receiver of the gift certificate gets something special.

To purchase a gift certificate for a friend please email me 

sue@sueellasignatures.com.au 

All gift certificates records are kept in and numbered individually below is an example of a personalized certificate 



Freight Information and Charges


Freight Information and Charges 
Yes I deliver world wide and have sent meaningful jewellery to most parts of the world, it even surprises me sometimes the destinations
 As Pal Pal only allows one option for freight I have it set at average regular international prices and regular express within Australia prices. Once you place your order you will be given the option by me via email to pay for the safer registered post if you choose to. 
All postage times are also based on from the date of postage. Your personalized jewellery will take time for me to create and I will keep you updated via email as it goes and when it is posted  
Postage to Me
 
The procedure for posting ashes or hair to me is best to have a small portion in a plastic zip lock bag. Please have a family member or trusted friend do this for you if you are unable to do it yourself. 
Then register post to me as it is safest,as it can be tracked and has to be signed for .
Post to 
Sue-Ella Signatures
P O Box122
Jimboomba Qld 4280
Australia 

Return Freight Charges
For Postage within Australia I like to send platinum express at a cost of  $15 this is overnight to most parts of Australia and has to be signed for and is track-able and by far the safest way for your precious jewellery to travel and can carry insurance by Australia post if not delivered 
You can also choose for your jewellery to go at the cheaper $11 plain express freight this is also to most areas an overnight service however the parcel is not signed for so if the jewellery goes missing I can not be help responsible for it as Aust Post will not insure this form of freight as it is not singed for. Or normal parcel post untracked and unsigned for is $8 again if you chose this option I can not be responsible for the item if Aust Post does not deliver the item to you 

International Freight Charges 
Below is average times for delivery as it may depend on customs wanting to open your parcel and have a look. There is nothing I can do about this and it is just part of buying things from overseas. Customs can hold it up by about 5 days and happens very rarely but you must be made aware of this. The times will vary the closer you are to Australia say in New Zealand your frieght will be a little quicker if you are in Canada then of all the country's I have delivered to you will be the slowest, The Canadians know this to be true and always agree with me with the slow postal service they have so I hope I have not offended any of my Canadian friends 
More information regarding International freight as mentioned Customs may choose to inspect your item and I have not control over this. Also parcels going into some countries may be held by Customs, the ingoing countries Government or Post Office for collection of Taxes. These are set by each country and I have no control over this so please be aware of any taxes your country may have on incoming goods from overseas prior to ordering.

Times and costs international 
Regular international freight $15 takes two weeks can not be tracked and is not singed for, if you chose this option of freight I am sorry I can not be responsible for replacement of jewellery if it is not delivered 
Registered International Freight $30 takes two weeks can be tracked and has to be singed for and we can claim against Aust Post insurance if Jewellery in not delivered or signed for 
Express International Courier $75 and takes from 5 to 10 days  can be tracked and has to be singed for and we can claim against Aust Post insurance if Jewellery in not delivered or signed for 
Many other questions you may have may be answered with in the pages and posts of this blog or at 

NB:In recent months I have had issues with the international freight been caught in customs as it seems the express couriers all must be checked. These hold ups often cause the "express" to now take longer than regular registered International. Just adding this note if you are considering the what was once express service and now I feel is not worth the money but it is up to you the customer to decided 
FAQ&A (click here to go to post) 
 

Gold Chains For Sale

Gold Chains For Sale



Yes I sell solid 9ct and 18ct gold chains. Unlike the sterling silver or fine silver jewellery I sell that come with sterling silver chains included in the price gold chains are much more expensive to include with gold pendants or lockets. A lot of people that buy gold pendant from me already have a chain they are going to use.

If however you do require a new solid gold chain for your pendant or locket I am happy to quote you on them.

This goes for any gold for any reason just let me know the style, lenght and if possible dimensions of the gold necklace or bracelet and I will be happy to help.

I like to keep to the basics when it comes to neck chains as these I have found over the years to be the best. I never recommend box chains to hold pendants or lockets are they are not designed to bend where the bail is and are prone to breaking at this point under stress. 

The most important things to consider when buying a gold chain either or your neck or a bracelet are.

1. Length of chain you want 

2. Weight (gold chain is sold on weight)

3. The Guage or size of the chain (think, thin, fine this effects weight naturally)
 
4. Carats 9ct or 18ct in Australia, the higher the Carats the more pure the gold but also remember the more pure the gold the softer it is and 18ct is therefore easier to break 9ct is the most popular carat for gold in Australia and easiest colour to match. 18ct gold is always twice the price of 9ct

5. Style of your chain, Round  Belcher, Oval Belcher, Euro Curb, Figuro etc etc the list goes on and on

6. The colour of your gold, Yellow (most common), White or Rose. White and Rose are less common so more expensive to buy 

7. Is the chain solid or hollow. To save money/costs some manufactures make their chains hollow so they are lighter. This is fine I do not buy hollow chains all my chains are solid links because for the most part what hangs off them is far to important to ever have a chain break under normal weight of the pendant it holds.

♥ 

Once you have work out what you would like it is then sold on the weight of the gold in the chain. depending on  the supplier I use, and the colour of your gold choice, If you choose yellow 9ct gold you are going to be looking at 
 $48 to $65 per gram 
 for solid 9ct gold chain (double this for 18ct)

NB: April 2015 prices of gold have risen due to drop in Aussie Dollar V US Dollar 
Gold chains to be quotes this is a guide Gold prices change daily These prices quoted in this post offer a guide now only as prices have change a lot since first written 

My three favorite chains are these and these examples are for necklace chains and you can just add Guage/width for bracelets (but therefore weight so price goes up)

 Diamond cut cub chains are a simple and stunning chain for any pendant and very strong. Based on my current gold prices if you look at this a CD40 9ct solid gold necklace in 50cm is going to cost you between 
 $185 and $215
depending on the gold price for the day these prices are made variable as gold price do change  daily and so do my suppliers and I do not have the time to change my blog every day but I firm quote will be emailed to you on the day of purchase

Oval belcher chains I love one round pendants like memory balls or the balls for ashes and hair. they are cheaper than round belchers as it takes less links to make the lenght you need in ovals than in circles so therefore is lighter and less expensive. 
  Based on my current gold prices if you look at this a BO1 9ct solid gold necklace in 50cm is going to cost you between 
 $327 and $389
 depending on the gold price for the day these prices are made variable as gold price do change  daily and so do my suppliers and I do not have the time to change my blog every day but I firm quote will be emailed to you on the day of purchase


Below are Round Belcher chains

 Round belcher chains are more expensive than oval as you need more links to get the lenght you need so therefore heavier and thus more expensive.
 ased on my current gold prices if you look at this a BO1 9ct solid gold necklace in 50cm is going to cost you between $277 and $339
   Based on my current gold prices if you look at this a B1 9ct solid gold necklace in 50cm is going to cost you between 
 $410 and $490
 depending on the gold price for the day, these prices are made variable as gold price do change  daily and so do my suppliers and I do not have the time to change my blog every day but I firm quote will be emailed to you on the day of purchase

If you would like any chain other than the ones I have as my basic everyday range please feel free to email a picture of what you are looking for:
I will need style, length, width and approx weight you are after before I can quote you a price 
This is important when buying gold as you much compare an Apple to an Apple
   
This quote system applies to all gold chains bracelets or necklaces. The suppliers I use are the ones that supply to all leading independent jewellery stores around Australia, so the best quality is assured and guaranteed. I am able to pass onto you the saving I make as a small busness with less overheads than a store in a shopping center. The very competitive prices are nothing to do with the quality of the gold just my lack of overheads keeps prices down for you.

To receive a quote on a solid gold chain (neck or bracelet) please email me

sue@sueellasignatures.com.au 

Once a quote is accepted then I do require payment for gold on invoicing and prior to me ordering. Invoices will be emailed to you for Pay Pal or Bank Transfer with my bank details attached 

Gold purchases do not have to be for memorial jewellery they can just be for any purpose you would like I am just offering a service to help save families on the ever going up price of good quality gold jewellery so please feel free to share with friends this blog post 

Remember to always care for your jewellery
click on this link to know how
Jewellery Care Instructions  


Where you see gold pendants on this site and weights approximated. The pendants also are hand made unlike the chains and therefore are more expensive per gram as you have hand made manufacturing fees to take into consideration with pricing